Shipping:

We have only just launched and so we are not yet set up for every countries shipping. So if your country is not mentioned here in our shipping policy, please email us or message us on our instagram and let us know what country you would like us to ship to and we will aim to organise a shipping option for you within 48 hours, email you back and you can order your desired product without any worry.

UK Shipping:

We are committed to ensuring prompt processing and shipping of your orders. Most orders ship within 1 week and should arrive 1-5 business days after shipment depending on the shipping service you chose (we offer Tracked24 and Traced48). You will receive an email/text with your tracking information once your order has been shipped. We will notify you once your order has shipped. You can also track your order via the "Track Order" tab at the bottom of our page. If you have any questions, don't hesitate to message us on Instagram. We post updates daily via Instagram!

Should you have any inquiries regarding your order, please do not hesitate to contact our customer service team.

If you need further modifications, feel free to ask!

EU Shipping:

International orders may be subject to import duties, taxes, and customs fees charged by your country on delivery. These are not included in your order total and are the customer's sole responsibility.

We are committed to ensuring prompt processing and shipping of your orders. Most orders ship within 1 week and should arrive 3-8 business days after shipment. You will receive an email/text with your tracking information once your order has been shipped. We will notify you once your order has shipped. You can also track your order via the "Track Order" tab at the bottom of our page. If you have any questions, don't hesitate to message us on Instagram. We post updates daily via Instagram!

USA Shipping:

International orders may be subject to import duties, taxes, and customs fees charged by your country on delivery. These are not included in your order total and are the customer's sole responsibility.

We are committed to ensuring prompt processing and shipping of your orders. Most orders ship within 1 week and should arrive 3-8 business days after shipment. You will receive an email/text with your tracking information once your order has been shipped. We will notify you once your order has shipped. You can also track your order via the "Track Order" tab at the bottom of our page. If you have any questions, don't hesitate to message us on Instagram. We post updates daily via Instagram!

Canada, Australia, New Zealand Shipping:

International orders may be subject to import duties, taxes, and customs fees charged by your country on delivery. These are not included in your order total and are the customer's sole responsibility.

We are committed to ensuring prompt processing and shipping of your orders. Most orders ship within 1 week and should arrive 4-8 business days after shipment. You will receive an email/text with your tracking information once your order has been shipped. We will notify you once your order has shipped. You can also track your order via the "Track Order" tab at the bottom of our page. If you have any questions, don't hesitate to message us on Instagram. We post updates daily via Instagram!

South America (Mexico, Argentina, Brazil, Peru) Shipping:

International orders may be subject to import duties, taxes, and customs fees charged by your country on delivery. These are not included in your order total and are the customer's sole responsibility.

We are committed to ensuring prompt processing and shipping of your orders. Most orders ship within 1 week and should arrive 9-15 business days after shipment . You will receive an email/text with your tracking information once your order has been shipped. We will notify you once your order has shipped. You can also track your order via the "Track Order" tab at the bottom of our page. If you have any questions, don't hesitate to message us on Instagram. We post updates daily via Instagram!

UAE Shipping:

International orders may be subject to import duties, taxes, and customs fees charged by your country on delivery. These are not included in your order total and are the customer's sole responsibility.

We are committed to ensuring prompt processing and shipping of your orders. Most orders ship within 1 week and should arrive 2-6 business days after shipment. You will receive an email/text with your tracking information once your order has been shipped. We will notify you once your order has shipped. You can also track your order via the "Track Order" tab at the bottom of our page. If you have any questions, don't hesitate to message us on Instagram. We post updates daily via Instagram!

South Africa Shipping:

International orders may be subject to import duties, taxes, and customs fees charged by your country on delivery. These are not included in your order total and are the customer's sole responsibility.

We are committed to ensuring prompt processing and shipping of your orders. Most orders ship within 1 week and should arrive 6-8 business days after shipment. You will receive an email/text with your tracking information once your order has been shipped. We will notify you once your order has shipped. You can also track your order via the "Track Order" tab at the bottom of our page. If you have any questions, don't hesitate to message us on Instagram. We post updates daily via Instagram!

We will gladly ship to other countries. Please email us or message us on our instagram and let us know what country you would like us to ship to and we will aim to organise a shipping option for you within 48 hours, email you back and you can order your desired product without any worry.

Return and exchange policy:

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@tavzclothing.com. Please note that we do not accept damaged returned items, and there is a restocking fee.

If your return is accepted, we’ll initiate the return process, sending you instructions on how to return it as well as the return location. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return questions at info@tavzclothing.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. 

Upon receipt of the returned item, we will dispatch the exchanged product. Please be advised that items returned in poor condition or that have been used will not be eligible for a refund. We recommend taking photographs of the item before return to facilitate a full refund.

Should you wish to modify your order, changes can be made within the first 24 hours after purchase. Modifications requested after shipping will be addressed as a refund or exchange.